Missed calls are the number one complaint clients have about law firms — including firms that already pay for an answering service. If picking up depends on whoever is free that minute, the calls that matter will keep getting missed.
The agent answers every one of them, in English or in Spanish, and stays in whichever language the caller started in. It asks your intake questions, not generic ones, and the record is on your desk before the caller has hung up.
Any hour, any day. No queue, no “press one”, and no dependence on who happens to be at a desk.
The same questions your team would ask, in the caller's language, with the answers structured instead of scribbled.
Following the triage rules your firm defines — on-call attorney, after-hours line, or a callback slot. The agent does not decide urgency on its own.
It never gives legal advice, never quotes a fee, and never predicts how a case will go. It takes the intake and stops there.
Qualifies the visitor on your site before they close the tab and call the next firm on the list.
Every inquiry lands in one place, scored and assigned. None of them dies in somebody's inbox.
Retainers and forms filled from the intake the client already gave you, ready for your review and signature.
No pitch and no obligation — a straight answer on where your firm is bleeding time and revenue, and whether we are the right fit to fix it.
